Potbelly Sandwich Shop

Management here could do with getting hearing tests for all the staff. They regularly mess up even the simplest toppings requests.

Rude staff at night!!!!

The worst Potbelly I've been to. I suspect management doesn't check up on this location because the staff is rude and apathetic, which is probably not comforting at all to the people whose kids are in the hospital. In addition to the slow service, I saw staff talking negatively about customers, even though the customers were polite and patient. One staff person was even complaining about having to work at all. Solution: quit and let someone who needs a job and has a work ethic work there instead. I was also surprised management allows staff to dress as if...well let's just say you see such fashion at 63rd and Halsted.