Tropical Smoothie Cafe

Really disappointed. I myself used to work at tropical smoothie and I know it can be hectic at times but the service I had received was just sad. I waited over 10 minutes to get my wrap, no smoothie, just a wrap. The wrap was falling apart when I opened it and the chicken didn’t even feel heated. When I pulled up the girl didn’t say anything to me, not even repeating my total, just took my card and shut the window. Rude if you ask me.. And this last one may seem small, but I wasn’t given any napkins.. I do love going here but it’s sad that I usually only go when I see certain people are working because I know I will get good service out of only a handful of employees, which is usually at night. I will not be going back during the day for smoothies or food.

When they get the order right it is amazing. I have had a few times where whoever was working messed up my order or did not give me all that I ordered. Mistakes happen though.

Delicious food and smoothies but not always the best or fastest service