The Sugar Factory

A really fun place to go out with friends or family. Very unique food and drinks and everybody seems to be having fun! Be prepared for a long wait reservations are recommended. Make sure to bring a positive attitude for spending, the menu certainly encourages it with its attractive photographs and descriptions. The food was very good, the environment is not quite as organized with the staff as it could be but still certainly above average. A little chaotic at times.

The food was good. I ordered the chicken and waffles. Huge pieces of chicken and large waffle. Only thing is you get a larger portion of butter than you do syrup. Also, if there is an event going on (for us Super Bowl) be aware that there will be a $2 up charge on everything. We didn’t know this until we got our bill.

It's Spring break. High volume traffic expected. Server was working alone in his section and clearly needed help.He couldn't keep up with the volume of customers. We had to wait an extended amount of time to order drinks/ food, receive drinkd/food, and receive the check.I ultimately went inside to pay my check because he just disappeared.Also, be aware the charge 20% auto gratuity & other fees.Fries were good though.