The Reizod Vegan Experience

Worst customer service I’ve ever seen!! The receptionist gave me a specific time of 20 minutes and the stated that she to me 25-30 minutes. Going back and forth with a customer of what you said is so unprofessional. I’m not a “the customer is always right”, but you never go back and forth with a customer. As I asked for my money back the cook or the help from the back stated that we have it audio!! And gave the food to the lady next to me for free of charge, and that was fine. My first experience was horrible and I would never recommend this place to anyone. HORRIBLE CUSTOMER SERVICE!! Review your audio and learn how to talk to Customer!! Vulgar not Vegan. The name should be Ridiculous Vegan Experience!!

I have been a customer here since they opened. Today, I had an unexpected experience and wasn't happy when I left the restaurant. The owner, Louis, personally called to apologize for my experience and let me know that he values my business. It meant a lot that he was willing to reach out to me & make things right. I will continue to patronize Reizod & enjoying their great food!

We were visiting the Columbia area for a couple of weeks and stumbled upon this great restaurant. The chef/owner is so accommodating and the food is really delicious. The staff is incredibly friendly and they all truly care about the product they deliver. After our first meal, we bought a meal plan. This is a great way to keep the cost of eating out down and we had so much fun returning several times before our visit to Columbia ended. I wish this restaurant nothing but the greatest success, Columbia is truly lucky to have such a wonderful restaurant.