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The Metro
Recommended Reviews
4.5
Joe Desmond
It's a bit daunting trying to find your way around. Signage is a bit confusing at first. The food court seems to be the hardest to find signs that point you in the right direction. Other than that it is a great old building that has been restored nicely. A big plus is the Metropolitan Lounge for Amtrak Business Class or Sleeper Car guest. Very modern and comfortable.
Lorraine H.
Beautiful train station. Especially with the Christmas decorations up. Easy to navigate and helpful staff everywhere.
Mark Reasa
Beautiful architecture! Visit early on morning to really enjoy before the crowds!
laura catalina ayala salamanca
It is really beautiful. I found everything that I needed
Zayne Dietterick
What kind of train station stops boarding 5 minutes ahead of departure?! I had 3 meetings in Milwaukee and arrived to platform 4 minutes before scheduled departure and the woman wouldn’t allow me to board the train that was 50 feet away. I take trains (both Amtrak and commuter) in Philadelphia, New York, and DC all of the time and can show up 1 minute before departure no problem. Union station in Chicago SUCKS.
Connie Schultz
This place is absolutely beautiful! Architecture is incredible! For $25 they hold your luggage, offer showers, refreshments and a lounge area during your layover. And you also are able to board first! Only thing- you have to speak very quietly or you will be asked to lower your voice.... ðŸ˜ðŸ˜‰
Shannon R
Large and beautiful train station in Chicago. Was here for several hours for a layover, traveling alone. All the staff I encountered made my wait comfortable. There is a great selection of cafes, restaurants, and little shops within the station to help pass the time and get a bite to eat. The architecture at this station is stunning!
Joseff
A bit confusing after the first couple times through, but most of the large train stations can be that way. The Great hall is beautiful, well lit and has plenty of seating. Station is in a great location, easy access to all of downtown Chicago.
ARIEL ZMIJEWSKI
Took Amtrak many times now. Always had a good experience. Staff is very friendly and helpful. Place is always neat and clean
Che Guevara
People are great but be aware of your surroundings, there's always someone trying to pull a fast one.
Pankaj Sonani
It's very nice and huge with beautiful architect inside.
Brenna Gray
It was clean and the signs were easy to follow to where I needed to go. The great hall is also a beautiful piece of architecture so make sure you stop by and enjoy that.
Prasad Surve
Visiting Union station for first time and it has been a very good experience. All the tracks are easily accessible and very well marked. Enough train information display boards. A good food court. The main hall is beautiful decorated for holidays.
miguel chang
This Central Railway is amazing not only because of its history but also because of the number of people who daily pass through this Central! and see the wonderful 🇺🇸 of the United States of America makes it an Icon! I hope they do not remove it again! If you are a tourist, you must come see it or simply come to know all the connections that this Central has with all the states of America the Great.
Evan Kaltschmidt
Beautiful large hall! You'll miss it if you don't look for it!