Steak n Shake

first of all the girl at the window didn’t say a single word. i was about to ask her if she was mute or just rude. but i was quiet, asked for a cup of water after i paid and they said because their managers were there they could only sell us a bottle of water. TF?? since when can you not give out a cup of free water? also the root beer tasted like straight bitter carbonated water it was undrinkable. really needed that water right then since i had nothing decent to drink :/ bad experience prolly never coming back honestly

Kind staffs make me happy with tasty burger and shake.

Food is great service is terrible. We asked for 3 sauces the guy at the drive thru, the guy acted like we asked for drugs. We are fine with paying for it, then he told us it was going to be .25 cent's... alright we still want it. Then he told us it would be a $1????? 3×.25=.75 but whatever. We got our food and there was one sauce in the bag, that's $1 each not .25 each. I dont know whats more alarming the bad math or the creepy employees.