Starbucks

Ordered four drinks for mobile order, and Kyle made two wrong and didn’t fill our matcha lattes— saw him try to fill the rest with ice when light ice was ordered. First for a white mocha frap they made a latte, then Ayie made a vanilla bean frap instead. Made the order at 4:49 and fixed everything by 5:19. Are these baristas even being trained how to make these drinks at such a busy location???

I like their coffee. Good service.

Love this coffee and bathroom museum

Cozy, clean, spacious room for customers!

Come on guys. Your featured blend and you don't have a freaking small cup available??!!

Very dirty beyond any reasonable limit. Toilets are in dangerous conditions. Not cleaned neither taken care of. No soap to wash hands. At very high risk for hepatitis as even the employees here are not washing hands. Cannot accept that with such a huge revenue tgat a place like that in the Empire state building is doong, there is no room for a cleaner here.

Good to duck into when you need. Limited standing area.

I met really nice staff at this Starbucks I’ve been this Starbucks sooooo many timesThey have many seats!!So you can enjoy ur coffee for a long time!!Even though this place is really busy, people are so nice!!!!they have public toilets!I love this placeIf you have a appointment at Empire State Building, I recommend you go this lovely big place!Haha Thanks!

I've always been to the StarBucks located on the other end of the street on 35th and 5th since this place gets so awfully crowded (it's located right below the Empire State so no surprises there ). None the less, my experiences have been pretty smooth and fast since the last few times.Pros- If you're a tourist visiting the city for the first time, surely your chances are pretty high of making a pit-stop here given it's prime location- The staff is really friendly and kudos to them for keeping their cool while serving coffee to the millions of folks who get in and get out everydayCons- The one thing they could surely work on is making this place a bit cleaner than what it is but then again you could say that about a lot of coffee-shops in mid-town Manhattan :)

Nice Starbucks with expanded lounge and plenty of seating. Not as fast of service as you would like. But a great place to warm up right inside the Empire State Building! Friendly staff and free WiFi with clean facility!

Tasty coffee, but atmosphere is like in caff

It's starbucks, this one is usually pretty busy since it's in the Empire State Building, but they are still very quick with your order. Extra kudos for having a lot of seating.

Quick service but this place gets two stars for a dirty bathroom.

Very busy, quick to get my black coffee , Organized chaos, like feeding the sharks lol

This place is pretty mental as it’s just pure chaos during the day with not enough seating available. The staff keeps cool and things moving along really fast, but come on for $4-$6 drinks you should be able to sit down somewhere to enjoy them when we are trying to get away from the cold outside