Puerto Rico Market & Bakery

The attention of the staff is terribly bad, considering that the visitors are tourists and the girls of register and payment have no education in terms of customer service. They treated me in a bad mood and disgusted because I asked for less attention. When I went to her to make the observation about her bad professionalism with the tourist, she did not care and turned her back on me.

The word customer service is not part of their culture. The place some nice artisanal pieces from Puerto Rico, but the way they treat you as a customer is very disappointing. I will not recommend this place to buy anything. You will get better service in any other place and probably better prices. The manager of the store is a disgrace and the staff is useless.

It's a nice souvenir shop and obviously because it's at the airport you will over pay for what you get. My issue was I paid $13 for a cigar for my husband. since they had it displayed as them being locally made, I thought it would be a good thing to bring to my husband since he enjos the occasional cigar. It was old and dry he couldn't smoke it. So basically don't buy the cigars it's a waste of money.