Popeyes Louisiana Kitchen

Worst customer service in town. Have yet to have a wait time shorter than 20 minutes when going through the drive through. They don't pay attention to their drive up boxes (so you have to just drive up to the window), they don't put up any signs when they randomly decide to shut down their main lobby in the middle of the day (has happened twice to me now), and sometimes they don't even care about the orders being correct; I've had times where they don't hand me a drink, or are missing items, and when i ask about it they just stood behind the window and stared at me blankly until i left (which just happened to me and is what made me write this review).

It takes a very long time to order and receive food without a line..... food tastes old , rice and beans/ rice was hard. The location on old airport rd/ cottonwood mall area is always busy but food and service NEVER disappoint

Elijah was very polite & helpful getting our order out as fast as possible. Food was hot & fresh! Thank you!