Popeyes Louisiana Kitchen

It takes a very long time to order and receive food without a line..... food tastes old , rice and beans/ rice was hard. The location on old airport rd/ cottonwood mall area is always busy but food and service NEVER disappoint

Elijah was very polite & helpful getting our order out as fast as possible. Food was hot & fresh! Thank you!

Love that chicken from Popeyes... just not the service. My partner and I ordered spicy chicken sandwiches with fries and also ordered some nuggets (since they don't sell tenders a la carte). We also got some sides; mashes potatoes with gravy, coleslaw and red beans and rice. The nuggets were crispy and flavorful. The sides were fine. The mashed potatoes and Cajun gravy were the best of the three followed by the red beans and rice and finally the coleslaw. Good but nothing out of the ordinary. The chicken sandwiches were as good as everyone says. It had a big, juicy breast that stayed crispy on the outside. The fries are batted and fried and although a bit limp, but still good. The reason for the low rating was the service. We stayed patient since it was during dinnertime but 30 minutes after my order, they hadn't even begun to work on my order until we asked about it. People came in and left and still nothing so I asked the couple next to me that got their food how long they waited and it was 25 mins for them. At that point we had been waiting 50 minutes so I asked one of the workers what was going on with my order. 10 minutes later, one of them finally handed me my food, no "sorry for the wait" or anything. I still had to ask them for my drink cups. To top everything off, the stupid coke machine sprayed me while trying to get a drink. I just wanted to go home so I didn't even notice they didn't include the sauces for the nuggets. I understand that restaurants get busy, but they completely forgot about our order. Not only did it take an hour for our food but they couldn't even be bothered to apologize or anything. The food is on point but the service was abysmal. Please get your sh*t together.