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Pollo Tropical

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Recommended Reviews

5
41%
4
17%
3
17%
2
8%
1
15%
3.6
46 reviews
😕
Lee Pullum
2018-11-17 on google

I've been there 3 times and my recently visit was 01/03/2020 my order # was 579124 the employee was 418337 The register belonged to Albert but there was a young lady on it that took my order I specifically asked her for white meat (Chicken breast) and that wasn't what I received. The first time when I order a chicken breast before my most recent visit, the chicken breast was very dry and the brown rice was too. there is no structural management in there at all...I always received good food from there but unfortunately the service is not what it use to be I basically wasted $12.82 cents.

🙂
Annette Gongora
2018-11-13 on google

Great food but slow service

😀
Benjamin Stuckey
2018-10-07 on google

Ordered some black beans and it was 90% liquid with 10 to 15 black beans. Come on. The only reason for two stars is because I like Pollo Tropical but this location or whomever served this needs to learn customer service if you want people to come back. Although they probably don’t care because they are just a regular worker.Update: thank you to the owner for a kind message and great customer service, added 2 stars 😉

Questions & Answers

They are supposed to close at 12am.

Check their website for employment requirements.

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