Pizzeria Cappelli

Only got one star because I can't give no stars. After I ordered and paid. I'm waiting and see a Disgusting sight, a cook sitting in the open kitchen eating, with his fingers, out of a container, then touching foods being ordered without washing his hands. I was then told they did not have what I ordered. (No parmesan sandwich in an "Italian Pizzeria"?). They then try to sell me a vegetable sandwich. I got my money back and bolted out of there. Will never see me back there. Sad thing was, the hotel recommended this place.

June 2019: I ordered a pepperoni & onion Neapolitan/thin crust pizza from Pizza Cappelli. It was DELISH! It was NY style. It came to my hotel in less than 20 min. I will get it again when I come back to Philly.

I ordered on the phone for delivery at 11:26 PM. The phone attendant became agitated because I did not specify if I was ordering pickup or delivery first. I am assuming it is because he has to follow a certain order on his device. During the call, I ordered a pepperoni pizza. The man on the phone, not paying attention, asked me again what kind of pizza I was ordering. I could hear the voice recognition tool on some kind of device, so I was hoping he captured my order.When the order came, it was wrong. I ordered pepperoni and got cheese. I called to correct it. They were upset with me and offered no apology. At this point, if you had been so overwhelmed and were getting orders wrong, the appropriate response from a place of business would be nothing like the garbage I was fed. I ordered at 11:26 PM. It was 2:15 AM before my correct order was delivered. In the end, the service was terrible and they spelled my name as Sack instead of Zach. Sack is not a name I have heard before