NORMS Restaurant

This was by far the worst dine in experience ever. First of all, the restaurant does not enforce any code of conduct or basic common courtesy. They allow families with small children to do whatever they want as though they are at home. It seems like none of these parents know what headphones or earbuds are as I heard kids video blaring at the highest volume their phones and tablets would allow. Our service was extremely slow and our food came to our table cold. I normally sit at the counter because I like watching the action and my food is served pretty fast. Plus, and this is a big plus, no small children, infants and toddlers at the counter. So, you can dine in peace.

I was with a group of people. About 4 to be exact. We were seated right away, no waiting. Service was ok at first but the follow up service after was horrible. We got our check before everyone had their food. When you get the check when eating out it's usually a signal that they want you to leave. I doubt I will go back. Drink refills required us to flag down the waiter/waitress. Who was inattentive, when asked for a manger the manager seemed unprofessional, not concerned with what has happened. She offered excuses instead of apologies. Compensation for bad service was not offered. We had to ask about that.

ITS great our server Annie was so kind and helpful very patient knowledgeable, Our food was perfect. The Manager Mr. Dennis Cuyugan, was apprecaited and took time to listen how well and happy his employee Ms. Annie handled our food order with such a great smile. Ms Annie has you smiling. when she does. HAPPY PLACE TO EAT. FOOD GREAT.