Moe's Southwest Grill

Came in for lunch and it was absolutely AWFUL. My brother wanted carnitas, which was basically out and when he asked if they could make more they simply said no we don’t think we have any more in the back and then continued on. The “sweet” tea tasted like water and the ground beef was EXTREMELY greasy. To the point grease was piling and dripping out of our tacos, which weren’t really that warm to begin with. When we went and asked for a refund the manager, Nathan was less than helpful however he did refund our money, after charging my card for the second time..... after which we asked to speak to the general manger, after personally calling her and getting the store to as well, the answer I got was, we can’t get ahold of her I suggest calling back tomorrow. I’m so sorry cause I like Moes but this is ridiculous. You’d think for a new location they’d try better at customer satisfaction. I am very disappointed and probably won’t return.

Food was good and service was great

Absolutely horrible!! Way overpriced for the quality of food and service!! We pay 27.00 for two people!! Salsa on salsa bar is always brown (gross) nothing taste fresh.. I've eaten here 4 times because the first was amazing (right after opening) I will not return!! Sad to see.