Malones - Louisville

Tonight, my wife placed an online order for a stay-at-home date night and upon delivery we discovered that they left out an entree and sauce for an appetizer. I called to complain and spoke with a manager named Austin. I respectfully explained the circumstances and then THE GUY DROVE TO MY HOUSE TO DELIVER THE CORRECTION! I don't know who his bosses are but THAT is what commitment and leadership looks like. I sincerely hope he gets every last cent we tipped the online order team!

Ok. This place is going to be one of the most popular restaurants in the city. Have been for both lunch and dinner. The servers are some of the most attentive, pleasant I’ve ever had. Blue cheese apple salad kind of addictive. Steak at dinner was perfect. Hard to get in for dinner plan ahead.

Definitely a place for your special moments in life! I typically go to Malone's a few times a year and the ambiance is pleasing and always clean. I've been to Harry's (Upstairs) and this past weekend on Saturday, I decided to have lunch at the Malone's bar (Where the bourbon wall is). I wanted something quiet and since it was before their dinner rush, I figured it would be a great option. Once I sat at the bar, I was greeted by the bartender, Isi. He grabbed me a water promptly and asked if I wanted something else to drink. I decided on a pinot grigio which was fresh and smooth as it was a new bottle. I decided to order a NY strip, the Manhattan one. Prior to my meal, I had their famous Lexingtonian salad and it did not disappoint. I'm not even a fan of specific dressings and I had some. My steak was cooked to the temperature I wanted and was season graciously. The food was prodigious! While sitting at the bar I was also greeted by their general manager, Calvin and the assistant general manager, Chris. Great guys who checked to make sure my service was up to their standards throughout my dining experience. I would recommend this restaurant over most steak houses in Louisville.