Kitchen + Kocktails Chicago

Our server Ashley made sure we had a great first experience. And Chef D did her thing on the food and the dessert. We had the deviled eggs, short ribs and the shrimp + lobster tail and grits, would recommend all these entrees. The food was amazinggggg and the cheesecake was 10/10 !

I’ve been to this location 5 or 6 times (personal choice, birthday dinners, friends and family visiting, etc) and each time the service has been super slow. Sometimes you sit for 15 minutes not knowing who your waitress is. Other times you wait 45 minutes or so for your drinks and/or food. You’ll get seated pretty quickly but then you’ll wait a long time to even get water. I see all of these miraculous reviews regarding the service so maybe I just get unlucky each time I come. I’ve had about 2 or 3 instances where the chicken was undercooked so I’ve just stopped ordering chicken. The food is very flavorful overall. The atmosphere is vibrant. However, I might give this place a rest for a while. I’m back with an updated review 3/10/24: The service is still SLOW! You still sit there 15-20 minutes waiting for your waitress. When they finally show up, they take 20 minutes to come back with water. You better place your complete order because you will be waiting about an hour and a half for all of your food. Maybe they are slow because a 20% gratuity is already included?? The excuse is always that the kitchen is backed up. How?? You know it’s Saturday and Sunday brunch hours!! Why aren’t you ever prepared for the rush?? Maybe stop being greedy and seating too many people!! I’m done with this place for good. How is your logo a chicken and the cooks can’t cook chicken?????? I ordered fried chicken a few time before and it was undercooked. Today, my boyfriend ordered the chicken fried chicken and the chicken breast was undercooked. Of course we could not get a refund because he had eaten majority of the chicken before getting to the raw part. Picture attached. Please do better!!

*11/25/23* Bday Weeknd Celebration‼️🎉🎊 Atmosphere was so chill, delicious food, amazing appetizers! Drinks made so perfectly by the bartender too. (I wish i knew his name😩) We (6), all had a free shot b4 leaving. Staff was super amazing and friendly, and we had a GREAT 1st time visit😁Also, Got our pics taken for $25 with glass frame🥰 Looking forward to our next trip to Chicago, we'll definitely go here again🙌