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Giovannis Restaurant

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Recommended Reviews

5
30%
4
6%
3
15%
2
15%
1
33%
3.5
199 reviews
😍
David O
2024-06-25 on google

The atmosphere is five star, yet the selections affordable. It is upbeat, abounding with friendly, intelligent and positive people. The wine list is impressive and the staff courteous and knowledgeable. And the cuisine is scrumptious ! When you are ready to pop The Question, take her to Giovanni's.

😍
Jasmine Clay
2024-05-21 on google

I work at the bank were Edonna does business; she invited me to the restaurant and the rest was history! Food is amazing. Ambiance is amazing. Service was amazing. I had the salmon in pasta and vodka sauce. Omg!!! Will definitely be returning. ❤️

😐
Deveron Webster
2024-05-15 on google

My friends and I had a 4 top reservation for NYE. We were sat promptly, but remained ungreeted for over 20 minutes. The dining room was full, and the staff appeared overwhelmed, so we looked past it. We waived down the nice host for menus and missing place settings. The next table's server came over and said he'd go find our server for us. It was apparent the entire time that he was our server, but we just went with it. He returned and asked if we "knew what we wanted"; no introduction, no drink order, no nightly specials. We gave him our entire food order and expected him to come back for our drink order, which is backwards, but we wanted to give him a chance. So after 15 minutes, we walked to the busy bar, where we were helped with no issue. We also saw our server waiting at the kitchen window . Had he spent 2 minutes of that time maintaining our table, or at least making himself visible, we would have not had an issue. Another 15 minutes go by, and a host brings out the wrong appetizer to the table (we ordered mussels and oysters, she brought cheesesticks). She insisted that we enjoy it while she figured out what was going on. Another patron brought the mussels, but the oysters were still missing. 1/2 the table's salads were brought out before the oysters arrived. No refills were offered, and we shared a little chuckle with the adjacent table because one of their guests refilled his own non alcoholic beverage. A very helpful server came over just to say hello, and ask how things were in general. We shared our concern with her because we had other plans approaching - at this point, we were there for almost 2 hours with no entrees. She said she couldn't find management, then went further say that she checked with our server, who had no idea what our entree order was. Our server that we hadn't seen for an hour, walked out with food in-hand, and placed it on our table. Unfortunately, it wasn't ours, so he gathered the entrees and delivered them to the next table. He aggressively claiming that he was management, saying the kitchen was overwhelmed, and asked with a very dismissive tone, "if we wanted the food or not?" Between my husbands 10 plus years of BOH experience, my 20 years of FOH management experience, and our co-guests current tenure as a bar manager in formal establishemnt...we saw right through his excuses. He was in the weeds and had zero accountability for that. Management not following up or doing table touches was also odd. The mussels were splendid, and the oysters were great! Our table probably would have been his best tip of the night given our collective backgrounds, and the fact that it was a holiday. We were told by the helpful server that we could leave, and our apps were comp'ed, but we really wanted to pay for them so it wouldn't be reduced to us wanting a free meal. We had already bought our own drinks from the bar, so the only thing left to comp were the 2 apps since our food never made it. The bottom line is this was a shared fail; 90% from the server, and the rest on management because on a night like NYE, it's their duty to make themselves visible as well. These issues were avoidable. I gave the helpful server the cash in my pocket for her efforts; she deserved more, but I spent my cash when I had to get up and get my own drink at the bar. I wished the service matched the food. We don't live close, so we won't be back. It's not worth rolling the dice and hoping to get good service.

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