Freshworks Woodhaven

For reasons I cannot understand, there was no lettuce or tomato on my hoagie (everyone else's was fine). I'm not sure how you forget two key ingredients, but this isn't the first time they've messed up my order.

The Fresh Works Woodhaven is easily the takeout restaurant that I visit most frequently. The hoagies, grinders and cheesesteaks are to die for. I place my orders over the phone and pick up in the store so I always interact with the staff in person and I'm never disappointed. I always find the entire staff to be professional and accommodating... you can tell they really care about customer service. We've never gotten anything from The Fresh Works Woodhaven that we didn't like. When placing my orders I make sure to specify every single ingredient that I want/don't want and that seems to help in getting my orders right every time... hoagies are hard to order in my opinion because there are SO many options.

They forgot half of my order! First the ceaser salad that was supposed to have well done chicken. Then the 24 boneless Buffalo wings.