Edible Arrangements

There was a duplicate order. Honest mistake right? Owner was rude and showed poor customer service when we spoke over the phone. Now I have to go through my credit card company to receive my refund. Very poor customer service, and according to other reviews of this particular location, he's just a ornery miserable man anyway. I guess go figure.

Placed an order to be delivered for Valentine's Day and was never delivered. I called for 2 days straight. I finally was able to reach someone on Sat afternoon and they acted like it was no big deal. I had to change the address on the order and have it delivered to their home on Sunday...not really the same. I was charged extra for Valentine's Day delivery and was never reimbursed. I understand companies get busy and plans change but clearly I am not the only one this happened to from looking at other reviews. Point is, if this company foresaw having delivery issues, no further orders should have made. I doubt I will ever order from here again...cant trust that you will get what you pay for in a timely manner.

Ordered online, was there at 9 to pick up, however they were just finishing my order. Employee apologized and said it would be about 5 mins and she would bring it to my car. 5 mins later I have a beautiful arrangement and was on my way.