Domino's Pizza

Today about 11 am I called this Trailwood Dominos to order carry out pizzas. There was no answer after more than 10 rings. I called back and the phone was eventually answered. I was told my pizzas would be ready in 10 minutes. When I arrived 20 minutes later, I was told my pizzas would be ready in another 10 minutes! While waiting, their phone rang and neither female employee would answer it, one saying "I'm not answering that because I can't make their pizzas anyway." Another call came in and was answered only to be told to wait with the receiver placed on the counter. By the time I left several minutes later, the receiver was still on the counter. I am appalled at how customer's incoming phone calls are not properly handled. I would think the owner/manager would be equally mortified. To be fair, these 2 women were busy making pizzas and maybe there should have been additional help on staff.

I keep trying to order here thinking it will change, but it never does. It's a shame because normally I like Dominos over Pizza Hut. Sometimes I will call They don't even bother to pick up the phone and when they do deliver it comes out looking pretty pathetic. The one star is because they at least gave me a refund. Lol look at all the reviews from the store on here “we love the Pizza and the team,” “Dominos is our one stop.” Who actually thinks these are from customers?

Terrible the Lady on the phone yelled at me for asking why she was charging me 870 for a pizza that only cost 5.99 and then she said I don't know I don't make the prices and then she said I'm going to hang up this phone now and she slammed the phone down 😠