Chipotle Mexican Grill

To say this is the worst Chipotle is perhaps an understatement. This is the worst food establishment I've given my money to. Not the Chipotle corporation, just this one. 4 out of 5 orders get messed up, and I end up waiting for, no exaggeration, over 40 min! The whole point of ordering online is to walk in, get food, walk out. Quick. Not waste 40 min of my life waiting for some mediocre food.

Gee wiz! Wait time forever. Not enough workers and the few that are there seems to be taking their sweet time. I’m tired of Steelyard. Every store and restaurant is either bad service or in poor condition or both. This Chipotle fits in with the rest of this area. I won’t be back

I wish I could give negative stars. Ordered online. Was supposed to be ready for pickup at 4:30. Arrived, no order. Showed our order on my cell phone to the UNMASKED, UNGLOVED employee, who proceeded to look at the order, SCROLL TO LOOK AT OTHER ITEMS ON MY PHONE!!!! shrugged, and tell me to just “get in line and place your order”. Already PAID for order online. Restaurant was filthy and disgusting. Employees that were actually wearing masks weren’t wearing them correctly. By this point seeing the deplorable conditions, wanted to cancel and get refunded. They refused.5:15, order finally ready. Definitely our last trip to Steelyard for ANY reason. The whole place looks terrible, the stores have gone downhill for years now, people leaving fountain drinks upside down on top of product, kids running all over using profanity and breaking things..it’s just awful.