Chashu Ramen + Izakaya

Just came here today for lunch. The place looks fancy, but the food is normal, nothing impressive. The frustrating part is that we asked to serve the karaage and ramen together, because this is my preference to enjoy food together. The karaage came a bit earlier (which is fine) and the waitress said that the ramen was almost ready, but after we waited for more than 5 mins, we saw the cook was chatting with someone and there was no sign that the ramen was close to ready. And my husband asked the waitress about when the ramen would come, and then the waitress responded she put the order together, and sounded like she had nothing to do and didn’t care about this. What makes it worse was that someone who didn’t look like a staff (or at least not in that shift) was in the kitchen and chatting with the cook. There were no masks on the cook when chatting and cooking. I’m highly concerned with the hygiene of this restaurant. Anyway, I won’t return and don’t recommend this restaurant to anyone.

Amazing place! My fiance and I got there ALL THE TIME!! amazing food and friendly waiters! Love the sponge cake!

Today was my 1st visit and I was impressed with the service. I have several allergies which makes my food selection a bit harder. I have to give it to Katie. An amazing and very understanding young lady. I lost count on how many times she checked the allergy menu for me but she found something that I could eat and I was more than satisfied. Thank you for an outstanding service Katie.