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Caseys

Recommended Reviews

5
76%
4
4%
3
2%
2
4%
1
13%
5
46 reviews
😕
Michele Mahon
2024-05-20 on google

I would love to give a great review but unfortunately I can’t . We had a reservation and were told the people at the table were still there as they’d been for 2 hours. The girl at the podium said it should be about 20 minutes. So we wait mind you with 4 kids. Half hour goes by and still nothing.Apparently we were invisible. We go to ask how much longer and the girl didn’t know so my son asked to speak to the manager. She comes out with attitude to see what was wrong. We tell her and she says I can’t ask them to leave. Then she turns it around on us. She says What if it was you sitting there? I said “You can tell them you have another reservation waiting politely”. She says “Well I could” but does nothing. She could have slid tables together on the outside patio but apparently she can’t think outside the box. I asked her if it was okay for her to let us sit there all that time while not saying anything to them? Apparently it was. I’m not sure who the manager is but she was of no help and could have cared less we were waiting by now 45 minutes. She would NEVER work for me. Your customer service is awful so I hope your food is better. Won’t be back or ever try it. That’s a shame as we had 10 people but it’s your loss not ours. We will let our experience be known to our friends and family.

😍
Cindy Hunt
2024-05-08 on google

We were kinda hesitant on trying this place because we went to their restaurant in Zoar & didn't have a good experience but I'm so glad we decided to give it a try. Definitely a better experience. Great food, drinks, & service. Very nice restaurant. We love sitting outside. Prices are good. So much better than the other place. We'll definitely be going back

😍
justin miller
2024-03-22 on google

Excellent service and food! The staff was great, from the hostess to the waitress, and management! We definitely will be back!

😐
andrew ocel
2024-03-08 on google

Restaurant went downhill since my last experience at the location in zoar.

😍
Rosa
2024-02-27 on google

Love the atmosphere and was a beautiful day. The lake was beautiful and the phone was very good. Hospitality was awesome.

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Miss M
2024-01-17 on google

Fun and tasty menu! Request a patio table when you make your reservation.

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CARRIE HUGHES
2023-10-31 on google

Service was spot-on, staff was super friendly ,server was the best I've had in awhile she got tipped extra! Very patient with the whole big group that came. The food temperatures were great everything spot on as far as taste goes no complaints in this department live entertainment a solo player did an excellent job lot of well-known songs from country to a little bit of light rock. View out on the patio and porch is outstanding see the boats moving across the water, exceptional place in my book one of the best places to eat in Tuscarawas county, highly recommend will be going back again for sure. Not a disappointment! ☺️😁

😕
Caitlin Cole
2023-10-31 on google

We ordered the burger and fries special tonight and it was terrible. The fries were gross, and the burger had absolutely no flavor. We’ve been here a few times now and each time we’ve never been overly impressed by the food. Tonight was the last time we will go back here unfortunately.

😍
Missy McDermitt
2023-07-17 on google

Amazing views , food and service! What more can u ask for?

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Hanna Strock
2023-06-29 on google

As a single mom my chances to even get out the house are pretty slim, so I made plans to come to this restaurant and I show and y’all are closed? I showed up on a Sunday at 6 o’clock. I bet you can only imagine my disappointment considering I was looking forward to this all weekend and I live in the area where there is nothing else around. Next time at least make a Facebook post saying you’ll be closing early before I drive the 30 mins around the lake. Won’t be coming back too unreliable.

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Jason Yoder
2023-06-16 on google

We tried it for the first time. Great food, great service!! We'll be back!

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Holly Valot
2023-05-19 on google

Amazing people, food & atmosphere!

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Layla Carpenter
2023-05-17 on google

Loved the atmosphere! All around good place to go. Will be coming again! Thank you

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Brittany Abbuhl
2023-03-02 on google

Great food and such a lovely view. Highly recommend the fried walleye special.

😍
Aj Baker
2023-02-23 on google

Check these guys out! You’re missing out if you haven’t tried them yet!

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