Caseys

I would love to give a great review but unfortunately I can’t . We had a reservation and were told the people at the table were still there as they’d been for 2 hours. The girl at the podium said it should be about 20 minutes. So we wait mind you with 4 kids. Half hour goes by and still nothing.Apparently we were invisible. We go to ask how much longer and the girl didn’t know so my son asked to speak to the manager. She comes out with attitude to see what was wrong. We tell her and she says I can’t ask them to leave. Then she turns it around on us. She says What if it was you sitting there? I said “You can tell them you have another reservation waiting politely”. She says “Well I could” but does nothing. She could have slid tables together on the outside patio but apparently she can’t think outside the box. I asked her if it was okay for her to let us sit there all that time while not saying anything to them? Apparently it was. I’m not sure who the manager is but she was of no help and could have cared less we were waiting by now 45 minutes. She would NEVER work for me. Your customer service is awful so I hope your food is better. Won’t be back or ever try it. That’s a shame as we had 10 people but it’s your loss not ours. We will let our experience be known to our friends and family.

We were kinda hesitant on trying this place because we went to their restaurant in Zoar & didn't have a good experience but I'm so glad we decided to give it a try. Definitely a better experience. Great food, drinks, & service. Very nice restaurant. We love sitting outside. Prices are good. So much better than the other place. We'll definitely be going back

Excellent service and food! The staff was great, from the hostess to the waitress, and management! We definitely will be back!