Carvel Ice Cream Store

Unfortunately I needed to change my review after today. He was extremely rude to my son... unacceptable. My son asked him politely if he could add whipped cream to his milkshake. The owner, in a very rude manner, declined adding the whipped cream. He said that there was no space, instead of admitting that he ran out of cup covers. Then he proceeded to tell my son, and I quote... "If you want whipped cream, you should go to McDonald's ". That's sad, and disrespectful... no need to be mean to a customer, specially a kid. Specially in these times, with so many businesses losing customers due to the pandemic, this rude and disrespectful person acts like that. Shame shame...

Please tell me the owner has some type of social challenge, otherwise he should not be the face of Carvel. Rudiest person I’ve interacted with in a long time. How is he still in business.

I went there on a Wednesday to get the two for one deal and since they rang it up as two sundaes they wouldn't undo it for me. Made me pay for both of them full price. Was not helpful or nice about it. I should have just left but my grandfather wanted his ice cream