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Wendy's

Recommended Reviews

5
32%
4
10%
3
4%
2
10%
1
44%
2.8
50 reviews
😕
R H
2018-11-21 on google

Horrible service and quality. They don't care enough to make sure an order is accurate and the burgers I had ordered were put on stale buns. They need employees who pay attention to what they're doing. This may be the last time I come to this one.

😍
John Walker
2018-11-18 on google

Hi, I visited this Wendy’s this last Saturday in the evening, maybe 30 minutes from close. The food was really good and fresh for a decent price. I also wanted to mention hands down to David up front, and the manager I’m not sure what her name was, but she was younger. He was very friendly, helpful, and funny. The manager who gave out the order was very nice, and appreciative I will be back soon.:)

😐
Connie Johnson
2018-10-06 on google

Too slow in getting food out. Making mistake in orders.

😐
Diandra Cecchetti
2018-09-27 on google

Just got home after driving almost 20 minutes to and from for food. Husband's sandwich is missing from our order. Was given no receipt so I cannot even prove this not that I would take another 40 minutes to go get it. It was conveniently the most expensive item we ordered. This Wendy's consistently has good food but this was extremely disappointing.

😍
Brian Berry
2018-09-27 on google

I really liked their food and service, fantastic area very close to where I live. The employees are always very friendly. I highly recommend this place.

😕
Jan Nanney
2018-08-25 on google

Sat in the drive thru for about 15 minutes. People were leaving the line it was so slow. There was 1 car in line in front of me that must have had a huge order and instead of asking them to park and they could bring the order out when it was ready they jute let everyone sit and wait. We were handed our food through the pay window but we're then stuck in line with no way to get out so by the time we got the food home it was ice cold. My daughter actually ate her entire meal while we sat in line. Never will I visit this location again.

😕
Bonzine Howard
2018-08-20 on google

Cashier was Great !!! Manager was very unprofessional crusing in front of Customers because of a upset Customer she dealt with earlier no work ethics and yelling at coworkers

😕
Odd Todd Media
2018-08-18 on google

No lunch at 10am now that they got a breakfast menu? That's wack.

😍
Nick Janowski
2018-07-26 on google

One of the fastest options around! A quick and less expensive meal than their neighbors! Drive through was fast today.

😕
Gabi Gee
2018-07-14 on google

Friend waited in line for 50 minutes. By the time he got his food his frosty was melted, and they also put mustard on his burger when he asked for just ketchup

😕
Nathan Bosco
2018-07-13 on google

I don't normally write these but because of the continual disappointment in the service I have to say something, this Wendy's (specifically) gets orders wrong consistently, they take forever to get them out, customer service is borderline rude and without fail they are out of something when you try to order. I don't know if this is management or employee related but I recommend a change happen soon.... Very disappointed.

😍
Mike Radatz
2018-06-21 on google

Great food. Great service

😕
Norrie LaVigne
2018-06-15 on google

Horrible service. took 30 minutes to recieve our sandwiches from the drive through, they actually forgot about our order until we went in and reminded them. Recieved nothing extra still paid in full also forgot some if our food so still had to wait after we received our food. Lolol go to Chick-Fil-A i had my food in my hand before i put my credit card back in my wallet durring the lunch rush and order was 100% corret. Whata joke @Wendy's

😀
DELANEY Gonzalez
2018-05-03 on google

The cashier in the dining room with blue coat was nice .as well as the worker helping him take orders in the basketball shorts I got my usual 444 food was good but vending machine was out of drink.

😕
Molly Smith
2018-04-03 on google

Apparently understaffed. Long drive thru and longer line inside. One you man taking orders inside. It is a good place to avoid.

Questions & Answers

We used the drive through yesterday. Dorothy rocks. Can't wait to come back inside

Yes, this Wendy’s location in New Lenox, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.

This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order. A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.

Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.

Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a> Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>

To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Lenox, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list. If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.

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