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Wendy's

Recommended Reviews

5
20%
4
10%
3
0%
2
40%
1
30%
2.5
10 reviews
😐
Camilo Garces
2018-08-12 on google

The customer service was decent, I had no other issues with my meal except for the fact that in my fries there were 3-4 individual strays of red hair! It seemed to be from a synthetic wig. This put me off and made me nauseous and I lost my appetite immediately. I thought all servers of food were required to wear a cap over their hair, this is unacceptable and disgusting!

😐
Day Trader
2018-04-11 on google

Service was good. Food was fresh and hot. The 2 things that bothered me was the soft drink machine only had coke products instead of many choices and the machines were always beeping during a very slow night. Nobody can hit the button acknowledging the alerts??

😐
Ryan Palmer
2017-04-25 on google

Food was alright. Every employee seemed pretty unhappy to be there. One employee was smoking right at the door closest for me to get in the restaurant. Nobody should have to walk through a cloud of smoke to get in your establishment. My friend and I were the only persons to come in the building. Floor was super sticky, every inch of it. Every table was dirty, every flavor in the coke freestyle machine was out. Parking lot was pretty poorly lit. Stay away from this place.

😀
J
2017-04-23 on google

Love the Baconator and the 4 for $4. As always if you are on a strict diet be careful of any fast food but if I am choosing fast food, Wendy's is in my top 5. This one here in Bartram Park is great. Never a single problem with my order.

😕
Drea Mitchell
2017-04-02 on google

Closed on a Monday night at 10:55 pm when they’re supposed to be open until 1. There is no information posted outside of the restaurant for customer complaints. My first time coming & I will not be back.

😍
Glen Glasscock
2017-01-25 on google

The Apple Walnut salad was great. It doesn't taste like fast food.

😍
Love Mind
2017-01-07 on google

They may have been short of staff but the young man at the window was handling everything with a cool smooth attitude & professionalism ..Love seeing the younger generation in good spirits even under a lil pressure from the outside world..

😕
MATTALIC
2016-09-04 on google

Forgot this was supposed to be FAST food. Waited for 45 minutes.. and only to receive a WRONG ORDER.. maybe if they weren't texting every 2 minutes things would go a little faster and correctly...

😐
Dalton Barraclough
2016-01-25 on google

Went through drive through on 2/28/2020 for 2 spicy chicken wraps and a chicken sandwich . Lady at the window forgot my sandwich.Called the store 10 times for no one to answer and couldn't leave a voicemail because it was not configured.After this I called the corporate number just trying to get a refund for the item missing. I was told that a manager would have to call to give the refund.Spoke with store manager on 3/4/2020I was told I had to come up to the store for a refund because their system does not allow it. How is this even possible in 2020 where POS systems are fairly advanced??So not only do they mess part of my lunch up, but they want me to waste more time coming to a store for a measly $1.50 refund.2/5 Food was okay. Rest of the experience was not.

😕
Mink Mink
2016-01-19 on google

Closed on a Monday night at 10:55 pm when they’re supposed to be open until 1. There is no information posted outside of the restaurant for customer complaints. My first time coming & I will not be back.

Questions & Answers

Yup! Stop by your local drive-thru or get your favorites delivered where available.

Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.

This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order. A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.

Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a> Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>

To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list. If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.

It's possible they were short handed. Policy for many companies is to have a certain number of employees in the building at all times. So yes it probably was a security driven decision.

You will need to call the store...
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