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Urban Cellars
Recommended Reviews
3.1
W G
Long wait time. Waiter forgot to give me a napkin. The food was ok. This place is understaffed. 1 waiter for the bar and all of the tables.
sean jones
Urban Cellars was the best part of our entire stay. Excellent overall service improvement from our stay in March. I've noticed the management switch and whomever made that call was excellent. The restaurant manager Joe was awesome in working with me to help set up something special to propose to my fiance. Very charismatic, and his staff is very personal especially Alicia, Makeda and Latricia, Sady, Gloria, Andre, Trevor and Tori (we had to write down all their names) Thanks for making our night memorable and please tell Joe that wedding invite will be in the mail. Great Job Urban Cellars!!!!! We hope we are able to travel back and visit soon.PSSSSS.... We hope the restaurant on the top floor will be open
Yvonne
Service is not good! I waited 35 min before a waitress came here. She ignored me the entire time but the hostess was really nice. The food is okay.
Haley Strehl
Dinner was alright but breakfast was awful. The "hot" food on the buffet was always cold, fruit was either not ripe or overripe, and the waffle batter machine just spit out water. I know you shouldn't expect much at a hotel restaurant but Shoneys can keep their food hot and costs a lot less
Dwight Chandler
Greatness!
Steve Pinter
Prices were fair for the area and the food was pretty good. The restaurant is located inside the crowne plaza and was a nice, clean atmosphere. If you're around the Cobo center this is a definite option if your looking for traditional casual dining with a good drink selection.
Christine Morrison
We had a large party for dinner with just over an hour's notice. They accommodated us and we had a great experience!! The food was delicious, especially the crab cakes and creme brulee. The BEST part, though, was our server, Artese. I have very rarely met anyone so courteous, hardworking, thoughtful or friendly. I'm not from the area but if I were I would absolutely be back here just to sit at one of his tables. Artese and his positivity were definitely the highlight of our meal!!!
T Ramz
The Food was great a little waiting but worth the wait.The staff is vey courteous and very friendly made me feel welcomed great feeling ðŸ‘.
Cara Fuller
Took about an hour to get the food, but the staff was friendly at least. Would have been different if they were slammed but only five tables had people. Pasta fungi was decent - salmon was overcooked and tasted like spiced rubber. Tried to order meatloaf but they were out. At the end tried to order the creme brûlée but they only had one of the three dessert options available. Then it took a long time just to pay! Overall I rate this place very over priced, understaffed, and would not recommend eat here at all other than for the fact it is convenient if you are staying at the hotel.
Trevor D'Silva
Excellent food and atmosphere! Super friendly and helpful waitstaff. Best hotel restaurant in the city!
tracy jones
NO EGGS!!!! NO EGGS! NO EGGS on a Sunday breakfast ! Disappointing!!!!!!!!! Don’t know what changed but we will NEVER come here again!!!! Horrible hotel!!!!!! Saturday night food was HORRIFIC! Selena was the best part!!!! Fix whatever went wrong as this was a disappointment!
Garrett Nichols
Your restaurant is bad and you should feel bad. Nobody of our party of 6 enjoyed their food. Burgers were burnt and dry. French onion soup did not have croutons and was salty as hell. Food took 45+ minutes to arrive. Prices were pretty high as well. Save your time, money, and appetite and go somewhere else.
RiceFieldWorkers
Took about 40-50 minutes to get food, seemed like they were understaffed. When the food arrived, it was semi-cold and very salty. Not worth coming here (especially if you're staying at Crowne Plaza).
Jacquelene Bielanski
Food was some lower quality ingredients dressed up or accompanied with higher quality ingredients. So for the price, taste and qualityof the food is fair. The restaurant is grossly understaffed in the morning. With the performance on the weekend much worse than during the week.For example there is one waitress, and you will see her attempting to service all the tables, buss tables and keep half and half stocked.Your service will be faster if you are just charging your food to the room, but if you need a receipt or spilt the bill for corporate accounting expect to add 20 to 40 minutes onto your time for them to bring you a spilt bill, come back for the credit card, and return for the receipt.
Randolph Clinton
Great Staff!