Tim Hortons

Horrible customer service. Very rude and unprofessional. Ask a question about the menu and no one knows and gives you attitude about it. Will never go to Tim Hortons ever again.

Food was cold and bread was stale. When I went in and told the employee about the situation she gave me attitude trying to explain how everything is fresh there and said, “well I don’t see how that could happen but I’ll remake it.” Instead if arguing with a customer maybe just listen, apologize and correct it. Why should I lie? I just want to get my food and go to enjoy my day. The sandwich was inedible and the staff was rude. Not going back to this location.

They didn't carry strawberry or raspberry filled donuts. Disappointed!

this is always the best Tim Hortons, they always have the food fresh and the service is great

Service is fine. Coffee has been going down hill!! Weak, weak, weak!.. And I order dark roast. Too much sugar. This is not the first time either, it seems to be the norm. I think I may have to start finding some place new

When in the area you must stop by the best coffee and donut shop ever which of course is Tim Hortons, 33500 Plymouth Rd, Livonia, MI 48152. You won't be sorry when you're done. Great staff, great service and great baked goods and drinks.

Coffee drinkers delight store!

Their foods are all mouth watering yyumm!

Great team. Good food. Clean location!

The midnight shift at the Ford LIVONIA Transmission plant, miss our coffee run to your store, between 10:30 p.m. & 11 p.m. You lost a whole shift of customers, since you changed your hours! Now you close at 10 p.m. , which means, we no longer get that first cup of coffee to start our day... Very very sad!!😕If only you could stay open until 11 p.m. every night, instead of 10....We Miss Our Tim Horton's Coffee!!!Think about it.... 11 p.m. would cover all shifts!!🤔What if, you keep the drive-thru open until 11??That would be like rush hour between 10 & 11 p.m. Just saying....

The amount of times I've received cold hashbrowns from this place is unbelievable. At one point I told the manager and obviously nothing was done. Avoid this location at all costs!

Twice I have ordered a bagel with "very little" cream cheese. They added so much cream cheese, you gag trying to eat it! They have messed up my order several times. At least 6 times in the last 5 months, the same guy tells me the internet is down and they can only take cash?? And you cannot purchase gift cards with your debit card, MUST be cash. They are the only Tim Hortons I know that does this! Not very good service at all. Worth it to drive a bit farther for better service!!

Horrible service. 3 people in line, 10 employees behind the counter, and after 30 minutes they haven't even started on my order. When I asked the lady what was going on she almost beat me up. Seriously ghetto attitude. Tim Hortons should look into what's going on at this location. This is unacceptable

Absolute disgrace to the name tim hortons, the shift manager is a dunce and shocking someone like that can get into a manager position. Will follow up with a call to the general manager. All of my bad experience revolves around the terrible manager.

Very fast service! And always have my kids favorite donuts.