Taco Bus Zambito

Seriously the friendliest customer service I’ve ever had. They always greet me and my friend so kindly. The food is always really good! I really love coming here!

Today I ordered on Uber eats an el jefe burrito for my fiancée with no onions because he is allergic, 2 beef empanadas and my torta as a meal. I received one empanada that was CHICKEN. And he got onions and pico on his burrito. So I called and the employee wanted to argue and say he didn’t see it and he didn’t know but didn’t even want to offer to remake it. I took it all to the store and had my fiancée go in. The employee told him they won’t remake it, offer credit or refund even though almost the whole order was incorrect and I didn’t receive my full order. I am disgusted better yet he threw a phone towards my boyfriend and was disgustingly rude. We love taco bus and go to the one in 54 and down off Hillsborough with no issues. I am officially turned off from taco bus.

My whole order was incorrect. I called to see if anything could be done. The employee (Christina) was incredibly rude and told me there was “literally nothing” she could do for me. They were out of chips and never notified me to let me know of the out of stock product. I asked for a manager and was told to call in the morning. I called in the morning but the manager wasn’t there so I left my info. Nobody contacted me so I had to contact them once again. I finally got the manager (Faye?) on the phone only to be disappointed once again. She was not apologetic and could not offer me a solution. I will NEVER give my money to this Taco Bus ever again. Save yourself the headache and loss of money.