Steak 'n Shake

This is an awesome place. The food is really good and the hospitality is the best. I lost my ID and stopped by to see if I happened to loose it at the restuarant. The manager himself took care of me . I didn't find my ID but he gave me a ultimate banana shake on the house. That is what I call Southern Hospitality. Will be stopping here again for sure

They could be short staffed. I’m not sure. They could be poor management more likely. I ordered almost 40 dollars worth of food. Every item besides one was wrong. The Frisco melt was on pieces of hamburger buns, I took pictures. We got seriously baked beans instead of chili. We didn’t get our shakes we ordered at all. I have been going to this same Steak ‘n Shake for like 10 years now and have never have such a bad experience. I have noticed last 2 years something is up. Tonight was like they honestly didn’t even care. I would not recommend this place at all.

The ice cream machines at McDonald's are more reliable than this place, currently closed 2200-0800 Mon-Sun for "circumstances."

Food was very good today! We usually go to the one on 92 but the last time we had a bad experience there. Tried this one today the food came out fast, it was fresh and hot! The waitress was very sweet and continually checked on us! My husband got the 7x7 burger, and could barely finish it!

I've been here before, this visit was exceptionally great! Joseph M. Was our server and he was so on point! Food came out fast and fresh, he came by several times to ask if it was all good and ask if refills were needed...something I very much appreciate. Great Job tonight Joseph! Hubby and I were here at 9pmish or so. Very impressed with all the staff! Thank you! Chili Mac was delicious!

Food and prices were great. But only had 1 server for the whole restaurant. He did the best he could ! Kudos for himBut 👎for management because when i asked why wasn't my order had not been taken the mangers response was I only have 1 server! So a great manager would have stepped up and help his server instead of having a party of 11 sitting for 15min before order was taken....not fair for the employees!!!

I order a meal with fries and ask for ONE dipping sauce. The gentleman at the window insist my fries do not come with a sauce at all and says he must charge me extra for any condiments. Now I eat my fries dry with no dipping sauce at all! Doesn’t make sense to lose a customer over a $.29 profit on one dipping sauce. Someone needs to rethink this. McDonald’s has no problem giving one if not multiple sauces with your fries.