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Steak 'n Shake

Recommended Reviews

5
42%
4
8%
3
16%
2
6%
1
28%
3.3
50 reviews
😍
K H
2018-11-14 on google

Enjoyed the reasonable priced salad, and the chili was good too, service was good too...and clean😊

😀
Regina Agoney
2018-11-14 on google

Had a take out order. Food was really good, fresh real meat. Coleslaw was really good, but be prepared to wait 20 min for your food.

😍
Teresa Klassen
2018-10-15 on google

Excellent burgers and fries. And fantastic prices. We went back in the afternoon. For a milkshake. They are half price from 2 til 5. They also were delicious

😕
Melissa Quintero
2018-10-05 on google

Horrible wait time. We went after 8pm, it was not packed in drive thru or inside. We waited 40 minutes for food in drive thru and when we got burgers, they looked terrible. Almost $9 for a meal and burger party was the size of a slider compared to bun. We laughed and asked if this was for real, if the burger is supposed to look that small compared to the bun. Was told that yes, it was. It looked no where like the picture.

🙂
Gustavo Soriano
2018-08-26 on google

Food was delicious, but staff didn't seem to get along, and all the customers noticed.

😍
Emily Howard
2018-08-16 on google

I had a fantastic experience here. I was surprised to have a waiter take my order. Daniel provided exceptional service and the food was awesome. Came out fresh and hot. The shake was delightful. Huge value for the price charged. Gourmet fast food.

😀
Nautical Space
2018-08-11 on google

Their food is amazing, but the wait can be long sometimes. Other than that, it's all good!

😍
Maestro Alcaraz
2018-08-06 on google

Good and cheap food. Excellent attentiony.

🙂
Brenda Snyder
2018-07-24 on google

I love Steak and Shake! Most locations are 5*. I heard that some were closing. I hope not, they have the best shakes. Don't close please.

😍
Terry heasman
2018-06-24 on google

Best value for money and best burgers and shakes ever!

😕
California Guy
2018-06-15 on google

Worst service ever. 2 days in a row. Who is supposed to support the folks for a pickup or take out. Completely awful! I only came back because I am staying at the hotel at the back. TERRIBLE EXPERIENCE - DO NOT COME HERE - COMPLETELY UNORGANISED! LOTS OF FOLKS WORKING HERE BUT COMPLETE LACK OF MANAGEMENT. AWFUL EXPERIENCE - HATE THIS PLACE. THE FOOD IS NOT THAT GOOD & THE SERVICE SUCKS!!!!

🙂
Mike Delgino
2018-04-25 on google

I'm here at 10pm Friday night in the drive thru I've been waiting for over a half hour in line just to order at the speaker! Why have a drive thru if it's going to take over 30 min just to order! I rated 3 stars because the food isn't bad but the wait time needs attention.

😍
trevor martin
2018-03-26 on google

Food was great, amazing shakes. The highlight of our visit was the absolutely amazing service we received from our waitress Simone and the rest of the staff! Hands down the best customer service we have had in FL outside of Disney (and it even topped most of that too)

😍
Melinda Wood
2018-01-16 on google

We had such a great experience here to end our vacation. Our waitress, Marine, was very friendly and kind. The food here was so good! And the prices are so reasonable! We all commented how we wished there was a Steak N Shake near us.

😍
Kyler Smith
2017-10-25 on google

Food is the best I dont live were there is one but when we go its delicious

Questions & Answers

Of course take a long time ... the service is too slow, too bad ... they wait until they see an entire family with children. The person who receives customers offers a very bad face

Understaffed expect too much out of 1 person hired to do grill but also wash dishes do prep dressing table make shakes and drive thru himself during lunch rush for $9.50 hr. Very understaffed and complain when struggling to keep up! And promise raises you won't see.

That is terrible. We only rate our experience at a location, we don't work for them. . You need to get in touch with the restaurants manager and let them know your experience

We were in the area for 5 weeks and used this place probably 8 times and only one time was I not 100% happy and even that time was not bad. They are open 24/7 and have a lot of staff most are great, its a cheap place and I could never not tip here

Sorry to hear that

The service was excellent, the employee who attended us very attentive, thank you for the great service. Until next time!!!!

Maybe someine died waiting for their food. That place is slow AF

Lawrence Palmer, With your Smart Cell Phone go to your Google Play Store type in Steak n Shake. Down load it and Sign up. After you have sign up you can buy gift cards and put them on your cell phone smart app. When you go to pay it takes the money right from your account on your smart phone. Every time you spend $50.00 dollars it give you $5.00 back off of your bill. I use it all the time every time I go there to Steak n Shake.

No, all their burgers are made of steak
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