Starbucks

Good place,Great service

As a place to get coffee, good. As a place to go and be in a coffee shop atmosphere, not so much, mostly because it's in the lobby of the hotel

Must try one.

I used this Starbucks and I was very unhappy with the customer service provided. The person taking orders was very rude to me when I tried to order a drink they were out of and I pointed out that it was listed on their menu. Usually they put up a sign when a drink is out so I didn't think it was unreasonable to be confused. Then when I asked about using my reward when paying he said they didn't take them even though they have a sign listed right next to us that clearly says "Use your rewards here for free drinks and food". I understand they're associated with the hotel and don't take rewards now but they shouldn't put up a sign that states otherwise and then proceed to give me attitude and make me feel uncomfortable when I ask about it. Will not use this starbucks in the future if I can help it!

Ordered two drinks - flat white and salted cream cold brew. Didn't know what the salted cream cold brew was. Made some sort of foam drink. Didn't make the flat white at all. After reminding them if the order, made something that was undrinkable.