Pumpernickel Bagel

Stopped in on my way to work for the first time, but it was lacking on all fronts. Cashier was rude and unpleasant, bagel with B/E/C was just OK. I suggest going to Cranberry a few blocks away for better bagels, options, prices, and friendlier service.

Delicious flagels and wraps, but disgusting customer service. I complained about soggy fries and a mistake I made in my order. I was hung up on 3 times in a row and yelled at over the phone. No one in the office will ever be ordering again.

Great food. Love the smoothies, but always busy. They stopped offering delivery to our location.

Good breakfast bagel sandwiches

Amazing service! Fresh fruits, pastries and food. Really accommodates customers needs in every which way possible. Needed a last minute small catering service last week Thursday and they came through for the Bricklayers Scholarship contest. Thanks a million Pumpernickel Staff!!!

Was running a quick errand and a coworker asked for a plain bagel with cream cheese and a decaf coffee. I go in...fairly late in the day (about 415pm), they didnt have any plain avail which is understandable. I tell the gentleman for better use of words that I will be right back (Did not have his phone number). I zip over to my coworkers area to inform him of what was available...poppy, cinnamon raisin, everything, etc...head back to the store (literally less than 5 minutes!) and now the door is locked and they are "Closed". The "gentleman" gestures a cut throat and shakes his head. Terrible customer service! You would think, even assume...if they are about to close and someone, a regular customer...states they will be right back they would have informed me of such. Shame on them...and shame on me for being a patron of this establishment. Thumbs down!

So I get my first sandwich at the Pump, eat a couple bites, and actually double take at it. Why does it taste so good? The ingredients are not magical, and neither is the combination. And yet, wow. It's almost off-putting how they make a breakfast wrap taste so much yummier than the next guy's.This place is clearly designed to service the Citibank building lunchers, which is good, because it means they're fast and consistent. But it's bad, because it means they're only open Mon-Fri for breakfast and lunch. And if a neighbor wants a turkey sandwich for dinner or a whole wheat everything bagel on a Saturday morning, tough cookies for her.Prices are just OK. Service is good, nice, quick. My affection is large.

Very skimpy on the salad for what we're paying for.They put tomato underneath hamburger burger so bread bun instantly became a sponge.

Excellent placevto eat

Loved this place, cheap prices and good food

Each woman behind the counter ringing you up is as nasty as the one prior. Learn to treat your customers a little nicer. It goes a long way.

Atmosphere needs a little getting used to, for tourists. However, the Sandwiches were freshly made to order and very good, just like the fruit cups which were already ready to take but tastet nonetheless fresh.Only negative: a lot of plastic waste, since you'll get a plastic plate even if you eat inside.

The owner is so friendly and all staff seems to have been working for him for sometime must be a great person to work for. The place is clean from top to bottom and the breakfast wraps are amazing. Will tell fellow alumni of Stony brook to go here a hidden gem near school.

$ 9.20 for a grilled chicken sandwich (hero) Very lightly heated meat with lettuce, tomatoes and mayonnaise.Not pleased with the price and food quality.

You'd expect the bagels to be fresh and tasty but this place doesn't deliver the goods. The prices are good and the staff is friendly. Fast service, short lines, and a lot of options. Better to get anything but the bagels, maybe I just got unlucky.