Potbelly Sandwich Shop

Excellent customer service! Great place to eat while traveling by train.

Great system for processing lunch time crowds. In and out in nontime at all with the line nearly out the door. Amazing! Food is very good!

They just literally can’t get the online order/pickup right. It’s been like this since I’ve worked across the street, like 3 years now. It will NEVER EVER be made when you get there. They will 100% be shocked when you arrive like it’s the very 1st time they’ve encountered an online order. So you’ll wait for them to make it only to find out the order is wrong. Legit so annoying.

Food is quite delicious.The staff is very friendly.

Staff seems to think repeatedly screaming "SIR" at female customers and then bragging about remembering everything about their customers constitutes good service. Honestly won't go back.

I have come to this potbelly a few times because it is conveniently right across the river from where I work. I won't return to this location though. The last couple times I came here they either forgot to put on my avocado I ordered or didn't put on any oil and vinegar and barely any mayo when I request everything on my sandwich. I will walk two extra blocks to go to the location on Madison instead.

I like the hot sandwiches. Also really nice people and very quick.

Delicious and quick food! Service could be better.

Chaos, chaos, chaos and chaos. 2 nice employees the rest very unpleasant. They work fast though

Nice place, nice foods, great crew

Fast lunch time service.

sandwiches were good with multiple options

I love this potbelly the most becuz of the staff and how freaking good my sandwich was ...thank you guys

Great sandwich for the money!

Excellent sandwiches, very fast service (there's an impressive, yet fast-moving, line at lunchtime).