Panera Bread Cafe 1852

Online orders are incorrect or missing something 75% of the time. That's not an exaggeration after 10+ orders. Staff is always apologetic and remedies the mistake which is why they still get 3 stars. Having to wait for them to come back each time is frustrating and I imagine it's tough on the drivers. An extra 10 seconds of quality assurance per order can go a long way.

Quick service, good food great for lunch!September 2019 - very good food but it has become pricey. Please don't ask for a tip when the ordering is done at the counter, what is the value exchange for that?

A typical Panera Bread outlet, this one near the Walden Galleria. Great food as always at Panera. Friendly staff. Fast service. Mmm... good.

Love eating at Panera. Their soups and sandwiches are delicious.

Ordered soup and salad for the first and last time for delivery. Soup was ice cold salad wasn’t what I order very disappointing

Fast, friendly, organized service. Of course, great food!

The new option to tip cashier is rude, but this is great Panera location. Fast, friendly, nice lighting & music levels.

Order was completely screwed up AGAIN and poor customer service from the manager afterwards. Simply terrible!!!

Great soup and sandwiches. Very nice staff. My daughter loves Mac and cheese here. Very clean ambience. Always enjoy coming to this place

Fav ever. Different world inside and I like it.

Walked over to have breakfast at 9:00 in the morning and no souffles available. No offer to make one, no attempt to come up with another suggestion, just a rather terse "we're out" and moved on to the next customer. Who by the way, followed me out unhappy with their experience as well.

The best Panera in Buffalo! The broth bowl I got was loaded up and perfectly made. The staff was super courteous and polite!

It's Panera. If you have not been yet, it's an okay place. They have sandwiches, not really healthy but better than your atypical fast food joint. Not very expensive, unless you by their grossly over priced drinks. Which, by the way, have shrunk in size but not price. I'm not a huge fan, but the wife enjoys it. If not for her, I'd never actually go there myself. I can make a better sandwich at home, save on cost and wait and have less if a chance it's made wrong. If you fancy a sandwich and don't feel like making it yourself, can't go wrong here I supposed. They also have baked goods, decent but also expensive for what you are getting.

I frequent this panera about 3 to 4 times per week and the service is always great! The employees are always really nice and stay on top of cleaning. They'll take your dishes for you if you are done eating but they notice you are sitting there for a while working , which is great customer service. I always see the same people working when I come in so it's nice to know there's consistency in service. They won't just hire anyone, everyone there is friendly. The food is a little pricey but you're paying for fresh baked breads and organic food. Even if your kids what chocolate milk it'll be organic so you get what you pay for ! Portion sizes are pretty good and if you're really hungry bread bowls work! Free wife, a nice fireplace in the winter, and quick mobile ordering. Go to spot for working on my laptop or having short meetings.

I love their food just amazing!