Kyoto Fantasy Express

Customer service is awful didn't even order cause chick at register rude as hell

My Grandbabies Love this place they dont ever disappoint!💗

My food smell horrible. And everytime I call the number it just Rings ring rings.

We went in late.. Like 14 mins before they closed !! Guy working the counter still nicely greeted us!!! My boyfriend strongly hates onions .. The guy was I'm like sorry it's already mixed!! OK cool not a problem!! When he bought our togo boxes to us, he said I tried really hard to not get onions in your plate ... No lie there only 4 onions !!! Way to go to you, they guy who worked the counter 1-16-2018

Food was served cold. Not cooked fresh. Bad quality. Very little food for what you pay.

THERE WERE ROACHES EVERYWHERE in the restaurant...my cousin and I gave them back the food and got our money back. These Kyoto express used to be a good place to eat, but they are dirty and nasty now. PLEASE try Shogun Jr's. They cook to order and clean and fresh. IF THERE ARE ROACHES IN THE PART WHERE WE EAT....THERE DEFINITELY IS ROACHES WHERE THEY COOK!

I like the food, especially with the white sauce.

Not enough food for the buck...greasy

I had my usual steak and Shrimp with zucchini with onions. However the meat was sorta tough and cut into too thick of pieces and had no real taste of it's own. Plus now they don't let you get ur own sauce, so the shorted me on the mayo sauce, didn't give me any of the soy sauce. Not the experience I have been accustomed to.

Poor Service everytime. If you try to call in ToGo no one will ever answer the phone. When in the restaurant, the employees are behind the counter partaking in public displays of affection with one another and little to any customer service at all. It should not take 25 minutes to prepare a shrimp bowl. Also I should not have to ask multiple times for sauce, to still receive none. If I could give 0 stars I would based 100% off employee performance.

I only gave 1 star because I couldn’t do 0. My husband almost choked on 2 chicken bones found in his chicken bowl. Called the store and woman wouldn’t let us talk to a manager, kept trying to tell us we need to drive 45 minutes back to their store. Continues to keep us from talking to management, finally manager gets on the phone and says sorry nothing we can do, then proceeded to hang up! This is by far the shittiest customer service I’ve ever dealt with in my life! Will never go back and will definitely make sure everyone I know never does business here. Very unprofessional and can’t even

I wish I could leave half of one star. The staff is very unfriendly, thought I'd check out this place since I haven't been here in years and it looks exactly the same, no renovations, broken light signs and it has a dirty feel. Very exspensive for less food that's chewy and hard. Miyabi jr takes the 5 stars from me! Don't waste your money

The food is very good, the cook is always nice however the interior could use a deep cleaning

A great go to when you just don't know

Yummy