Jack's Sugar Shack

The ice cream at this place is nothing like I have had anywhere else. The kids absolutely loved it, and the atmosphere here is awesome. It's a relatively new business, but it being in an older setting gives it kind-of a 1950's ice cream parlor feel, while being obviously modern simultaneously. The smell inside this place makes you want to have a gallon of whatever ice cream is generating it (obviously a mix of all, but you know my point). We truly look forward to returning.If this review helped you, please "like" it.

It’s always very busy, which is great! They are very efficient in orders. Ice creams quite delicious too.

Clumpies is a good local ice cream shop with friendly service and an ever changing variety of flavors. Get a free taste of something weird. On summer nights the lines get long, but it moves quickly without feeling rushed. Off-season, stop in and get a hot chocolate...with your ice cream.

This place is to die for! Sooooooo good! When you walk in you are hit with the smell of warm waffle cones. If you are lucky you can get an ice cream in a fresh warm waffle cone. It is mouth watering. I do not have a favorite ice cream there because everyone of them i have tried so far has been delicious. The service is great too, very friendly and willing to answer all your questions and help you make a decision on which ice to get. It is a must if you are in the area.

Delicious ice cream. Long line but moved super quickly!

This ice cream is fresh! Wide variety of flavors and perfect on a hot day!

My husband is allergic to milk so when I found out they had dairy free ice cream we got excited! When we arrived, despite a long line, the lady at the counter took the time to answer all my questions, go get a fresh scooper and pull out a brand new ice cream tub to ensure my husband's cup of ice cream was safe. I so appreciate the care the staff had! The ice cream was also great!

Delicious! It was a fantastic experience. The people were great! I’ve cream was delicious!

Summer Friday night and Clumpies! Fresh and tasty! During busy times line always moves quickly. Great selection of flavors to choose from. I had lemon blueberry basil with chocolate for my scoops. Yummy!

The absolute best Butter Pecan Ice cream I have Ever put into my mouth. Just the right amount of eveything(well balanced)! Recommend to everyone!

Great ice cream. Good variety of choices. There is at least one vegan option and some dairy-free options. They do their pricing by weight. A waffle cone goes up to around $3.00. You can mix and match scoopes. You can get a waffle, sugar cake cone and bowls. The atmosphere is nice and pleasant. It's in a good place downtown and next to a lot of places just by walking.

Second best ice cream in Chattanooga. Long lines tell you it is very popular and well loved. Great selection of flavors. Great local brand for this two location treat main-stay down town. Limited seating at both locations and no parking but a great refreshing treat from walk or shopping. Very popular with the college to middle school group. Families welcomed. Something for everyone.

They have excellent quality and selection. You can have your ice cream in a cup, sugar cone, waffle cone or make it into a milkshake. The service is quick and friendly. Great to get a cone and walk around the park to enjoy. They have a good amount of seating inside but can get crowded at times.

Love this place. Great place for the family and my kids loved it.

This place use to serve a consistent quality product , but that all changed when ownership changed a few years ago. The ice cream’s consistency is very icy and even chalky at times. The flavors are flat. Since Clumpies was purchased by Rock City it seems that they are more concerned about quantity versus quality and expanding their locations instead of perfecting what they’ve got.