Insomnia

Awesome cookies and brownies and good customer service

Heavenly cookies with milk. This explains the Freshmen 15 lb. Weight gain. They deliver until 3 am. What a wonderful world!

This location has vegan cookies! You have added such joy to my life insomnia cookies xx

The best deliciousness your stomach can have

Insomnia in Ypsilanti is amazing. Staff is very courteous and helpful. Special orders are no problem for them. My daughter loves the gluten free Chocolate Chip Cookies.

Delicious cookies and friendly employees!

They are everything you could want when craving hot, fresh cookies at 2am. If they partnered with the local Go! ice cream parlor for their ice cream cookie sandwiches, I think I'd die happy. Expect, large, fresh, hot, gooey wonderful cookies all day and into the night.

Ordered cookies- not only messed up the cookie order, but also shorted me 7 cookies on a late night delivery. When called back to ask where the rest of the cookies were, the employee told me the driver would be returning with the missing 7. The driver never came so when I called back again the person answering the phone said the delivery driver was sent home and the cookies wouldn’t be coming, that they were now closed. However the employees didn’t have the common sense or courtesy to call back and say that they wouldn’t be delivering them after all, or to offer a refund. Second time out of three times ordering it has been incorrect.

Horrible customer service. Missed their call when they got to my dorm because I didn't have service for a split second and when i called back to say i missed the delivery, they were incredibly rude and made me feel horrible for not answering my phone. They left the building immediately when I wasnt able to answer so waited another 30 minutes for redelivery. Guess its just sad when a lot of pizza delivery drivers will at least wait a minute before leaving. When I called the store to figure it out, the lady said "I guess we'll have him come back to deliver it but you need to actually answer your phone this time or he'll just stop trying" I won't be ordering from here again.

I only gave two stars because the cookies are delicious and, if you pick them up yourself, still warm. They are also extremely overpriced (they aren't even organic) and the selection is more grocery store than gourmet. I'm not entirely confident that they are so much freshly baked as they are simply popped in a microwave as they are ordered.

Great concept and delicious cookies. It's awesome they're open until 3 a.m. friendly staff.

Absolutely Love Insomnia Cookies!! I admit it I am an INSOMNIAC.. 😁 The Snickerdoodles are wonderful.

They never let me down, I love Insomnia Cookie 👍🏾🍪

Ordered box of 6; special going on for 3 additional. Delivered within 10 mins! Amazing. Thank you for this critical service!

Warm delicious cookies. The customer service was great.