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Great American Cookies
Recommended Reviews
2.6
Carmen Caban
The owner is a lady who will in front of you feel the cookies and give you an older one instead of fresh if you are buying under 5. Terrible and overpriced.
Gerardo RodrÃguez
The best
Gregory Pech
Honestly they should change there name. The cookies are average at their best. Not great at all. Do they use real butter?
Luiz Mendes
Good
James Prewitt
The double doozie cookie is decadent. The staff is friendly and helpful
Dwreck Herndon
Very good cookies. A little pricey but worth it
Kenetrator TV
The lemonade is disgusting.
Galaxie Rolon
ITS VERY SAD THAT CORPORATE DOESN'T PAY MORE ATTENTION TO THEIR ESTABLISHMENTS, MY DAUGHTER WORKED AT THIS ESTABLISHMENT AND THEY HAVE A JOKE WITH THEIR HOURS!! SCHEDULES ARE SENT THRU TEXT MESSAGES AND MOST OF THE TIME THEY ARE PENDING AND NOTHING FOR SURE BUT IF THE EMPLOYEE LATER SAYS THEY CANT MAKE IT THEY GET UPSET. NO ORGANIZATION, THE NEW MANAGER NICK WITH HIS PERSONAL PROBLEMS LEAVING MY DAUGHTER A MINOR RUNNING THE STORE ON HER OWN BECAUSE HE NEEDS HIS SMOKE BREAKS EVERY FIVE MINUTES!!! ON TOP THAT MANAGEMENT WOULD TAKE THE EMPLOYEES TIPS UNTIL A CLIENT DID A COMPLAINT. TUESDAYS IS THEIR PAY DAY AND SOMETIMES THEY DON'T SEE THEIR CHECKS TILL THURSDAY WHEN THEY GET PAID EVERY TWO WEEKS!!! MY DAUGHTER WOULD WORK THREE HOURS OR FOUR AND THEY WOULD GIVE HER AN HOUR BREAK NOT PAID!! MAYBE THAT'S WHY EMPLOYEES KEEP LEAVING!! THE WORSE COMPANY EVER, CORPORATE GET IN TOUCH WITH ME AND WE CAN GO INTO DETAILS.
Lay P
Seth provided excellent customer service and was very patient. This was the best experience that I have had at am Great American Cookie.
Charmane Frank
The cookies are always stale except early in the morning. The customer service is horrible they are extremely rude you’ll be lucky if they’ll even make eye contact with you!!! They are cooking in work area is atrocious I have been to even see a roach, they killed it and didn’t change gloves!!! Stay far away!!!!
Melanie Vargas
dirty and old cookies
Patricia Stubbs
I ordered through DoorDash 8 cookies, however I o it got 6 .. thanks a lot. Not ordering from here again.
Shari-Ann Myers
I ordered a cookie cake online and came in to pickup up! When I arrived there were a few others waiting on orders. However when it was my turn I was able to quickly pickup my cookie cake. Everyone at my office loved the cookie cake, I will definitely be ordering from here again!
Michael Gray
Very rude service... and terrible manager
Jonathan Larrea
100% satisfied. Called two days to place a a custom order. Debra helped me, and was very friendly, knowledgeable of the sizes / prices for the number of people. We wanted ducks and they did an amazing job. Told her what time I'd be coming and it was ready on time. Picking up was no hassle. Would definitely recommend if you're looking to get a custom cookie cake for birthday or work event. Whatever bad reviews from before, I had a good experience.