Dunkin'

Got my app fast and goid

It's okay from time to time for quick breakfast

It's a Dunkin Donuts, but they get orders right, are friendly and deal with large crowds efficiently. More than I can say about many DD or other franchises.

Who doesn't love Dunkin' Donuts? However, if your hot beverage comes with a lid on it, check under the lid before purchasing to make sure you got a full cup. My fav drink is the vanilla chai latte but time and again when I look under the lid I notice that my cup is only two-thirds full. This is unacceptable when a medium costs over $3. Buyer beware!

Good service

Staff is always friendly and cheerful. And it's Dunkin :) It's also conveniently located to the bus stops.

I go to this Dunkin every time I'm in Albany because it's conveniently located in the same building as our Albany office. The people are friendly, but the line can get long so I recommend ordering through the Dunkin App if you have it. The only downside is that the space is tight and sometimes they put stuff in the line area that prevents wheelchair access. Additionally, the straws are difficult to reach for wheelchair users.

In Summer or Winter its a great place to be and the shop is in a great part of the Plaza

If anyone is wondering, yes they are open!

The staff there is always very pleasant and welcoming, to their customers.

Good service, very busy often and they deal with the crowds effectively. Mix-ups with the order are handled in a timely manner.

Highly entertaining staff

Service ok

These folks are always busy. Hoping they are open during this time, I miss them.Pleasant even when we are grumpy and not having our best day!