Chipotle Mexican Grill

The best foof

Second time ordering online. First time was great, so I tried a second time, since I am stranded at home. This second time...not great. My order was completely wrong, The label on the top of the bowl had the right items, but inside the bowl was something completely different, including the missing guacamole (that I paid extra for). I called the store immediately and after explaining what happened with my order, their customer representative told me that they couldn't issue a refund (which I wasn't expecting) or re-do my order and send it my way (which I thought was the logical solution), only offer for me to go an pick up my order...defeating the whole purpose of ordering delivery online. And, at no point an apology. I am not ordering online anymore from this chain to save me from any future headaches.

I walked into Chipotle around closing time On Wednesday April 12 and I was completely pleased with how clean and how energetic the staff was considering the time. I ordered a bowl with chicken and the chicken was cooked with care. I will definitely be back again the girl taking my order was very nice and presented Chipotle in such a good manner. The only thing I would say is that there should be more staff it's a big store and there was only about 3 employees helping out