Chipotle Mexican Grill

Walls dirty, tables and booths had food debris scattered all across them. The water button on the soda machine had a black rim from the amount of dirt on it, the place where you put your baskets was straight up nasty. Fingerprints on windows. Dirty and gross. No wonder the place was empty. Virtually no jalapenos in the guacamole or corn salsa. Big chunks of hard avocado in my guacamole. Overall very dissatisfied. Dirtiest chipotle I've ever been in.

Worst Chipotle in the area. Often run out of food, does not prep well, always understaffed, horrible parking. Just save yourself a bad experience and go to Sharonville location.

Worst CHIPOTLE I've ever been to, and I eat CHIPOTLE about 4 times a week, the service was absolutely terrible the workers were very disrespectful and had no idea how to handle a order for multiple people, I will never eat at this location again

good, quick, appears very clean, reasonable, easy meal

I gave them a bad review before but they seem completely different now. Very friendly and the food has been great

Chipotle is great for vegetarians and vegans too! The sofrita bowl is delicious and I like to add guacamole to it. I always get the tortilla on the side. It's tasty and healthy! The sofrita bowl is pretty large so I usually have leftovers that I can eat the following day.

I eat here about once a week since it's close to the office. This location is always slammed between 11:45 and 1:15 due to the typical lunch hour rush from the businesses nearby. I find it is faster to wait in the line rather than to order online as sometimes the online ordering takes longer to complete rather than just patiently waiting in the line with the rest of the normal people. I think this Chipotle is fine, especially when you consider the abuse it takes for the first few hours of everydays lunch rush.

I started a new position near this location. Normally, I am a Chipotle guy all the way but this location is garbage. The first time I was there by pick up order was completely wrong, I ate it instead of driving back. I decided to dine in this week, the burrito was OK at best but the kicker was the chips. They were clearly under cooked and were just a chewy nightmare. I went to the counter to get another bag, same as the first. I told the manager to try the chips, as they clearly were all terrible and she just shrugged her shoulders. I will avoid this location like the plague. How do you mess up chips? That is some level 10 carelessness.

They give tiny amount of chicken like 3 shreds of it. Look at the pictures! It was supposed to have very light salsa. Instead a hot mess thrown in aluminum foil. Yuck!!!

This Chipotle location has been going down hill. To go orders are not edible. Always has a line and seems to be understaffed

Service is fantastic, everyone is nice, and the food is exactly what you'd expect from Chipotle. One interesting thing, however, is that the music they play is very very good and it's fantastic for the mood.

Chipotle is great food at a good price!

Bathroom was gross. Incredibly stingy with rice and beans. Not very friendly. On the flip side what they DID put in the bowl tasted good

It is Chipotle. Either you know what it is or you have been in a coma for 25 years. It is fast casual. The restaurant and bathrooms are clean.

Today is the second time that I pick up my online order and after waiting 15 min am told that they do not have it.