Cardello Pizza

Best Chicago style pizza outside of Chicago I've ever had!

My husband and i have ordered from them for almost 2 years now and the last order we recieved we got a pepperoni pizza that was undercooked. We called to let them know and the manager was extremely rude saying he cooks the pizza a certain way and it wasnt his problem and to call grubhub, who we ordered through then hung up on us. I called back using my phone and told him he shouldn't treat his customers like this especially because we order often. He said it wasnt his fault the pizza was undercooked and if we have a complaint to call grubhub. I said its not grubhub who undercooked our pizza or should be handling complaints when it was clearly an issue with the pizza and service. The manager told me to "get a life" and hung up on me. I will never be ordering from them again. Oh and I spoke with grubhub and the manager refused the refund we asked for.

Excellent food! We make it a weekly visit.