Capital One Cafe

Went in for a quick atm deposit and was greeted by the manger Jose and he was awesomely awesome. He made me feel so welcomed and the cafe was nice and cozy. I definitely will be back to enjoy the good tea I had.

The place itself is great, you can’t never go wrong with Peets coffee! The stuff is very cool and for those who got to do some bank transactions and have the time for a coffee it’s just right. Although, they preferible pour the coffee in disposable cups instead of mugs, but you can ask for the mug to avoid the pollution -they only have one size though. The baked goodies are served in plastic plates, that’s why this is a 4 out of 5 review!

Spoke to account manager of Capital One “Ann” (who didn’t want to provide her last name) ID # IMV667, she spoke over me and was at one point yelling over me on the phone worst customer service of all time. DO NOT WASTE YOUR TIME EVEN COMING HERE. Go to an actual bank this is a scam. As a single mother this was one of the worst decisions I ever made. I hope no one has to go through what I went through. Customer service is about hearing the clients concerns and making it right did not care at all about me or my family.