Cafe Rio

We did a curbside pick up and it was all good except a few things were missing in our Order the person who helped us was Lesley (I hope I’m spelling the name right!) and that was the only helpful person there, the lady at the front confronted the employee saying that she personally put the stuff there but I can assure u she didn’t, Lesley went above and beyond and helped us with a good attitude and excellent service! The lady behind the counter was rude and I’m Hispanic as well and I know they are busy but costumer service is very important! Lesley is the only reason I’m giving it a 5 star otherwise it would be a 1 Star, please reward Lesley for great costumer service!

Order Ming thru the app is muy simple amigos. Try it. Was in and out in about two minutes. Took me longer to take pictures than to get my food and get out of there. I really like the pico they put on my Barito and the house dressing is delicious

Another great experience. The food is assembled how you like it. In my case that means tortilla, beans, and rice are on the side, and the salad is loaded with extra meat. They are happy to oblige and I get the meal I want. Macros for every ingredient are also posted on their website.

This place is ALWAYS busy, but the food is well worth the wait. The kitchen is clean and you can even watch the cook make fresh tortillas. You are able to tell the people specifically what you want for you meal and they are sure to please you. The people are friendly and efficient. I love eating at Cafe Rio. It is clean and the condiments are well stocked.

Restaurant and bathrooms are clean most of the time. Employees are nice and welcoming. This place HAS to improve though on the cleanliness of where the food is. I’ve been a few times over the last two weeks and it’s always the same. Just looks so unappealing. I’d rather have the restaurant a little messy, but the food clean and organized. They have got to fix this bad habit. Also, the line moves SO SLOW. You finally get to order and they skimp you out on portion sizes. Tough experience from this location.

I was having a really bad day yesterday, May 5th, and was at this location to get a meal for me and my gf. When I got there, not only was the service done by a female employee named Jorden really good, but she even went above and beyond my expectations. She was pleasant, precice, and attentive to making sure I got everything I needed. She even apologized for the changed time expectancy multiple times, even though it is ot her fault, just something that is due to covid-19 social distancing policies in our county. I was so pleased with her customer service skills and proffesiononality, that I got emotional from the stress of the day, and feeling relieved to have someone treat me with kindness, so I gave her a $30 tip. This is how people should be in the customer service industry, and she deserves a good raise, and some well earned recognition

Love Cafe Rio in general and have now tried every item on the menu. Best Value: Sweet Pork SaladBest Meal: Sweet Pork Enchiladas with mild sauceBest Hidden Menu Item: Chicken tortilla soupHowever, recently this location has been very inconsistent with service, cleanliness, and portion size. I recently got a burrito that had split in half during creation and my husband and I often receive widely different portion sizes.

They were very accommodating, they were very busy with other customers at curbside but they made sure to acknowledge me and let me know they were getting my food together. Very friendly people!

not the worst experience but also not the best. line was massive and moving slower than your grand mammy with out her Walker. realized why when I got up there and the employees seemed to be more interested in each other then listening to the orders. guy in front of me told her sweet pork at least 5 times. nothing really thrown together with care. why can't they drain the beans and meat a little? seriously looks like soup when they throw it in there. no one was neccesarily rude, but no one was really that friendly either. when I asked for a lid for the leftovers the worker acted as if I asked her to summon the devil with a fiddle. and I ended up having to grab it myself. food is good as usual. but I wouldn't go too far out of my way to eat here.

Wonderful smorgasbord of food. Love how they have the menus posted by the lineup so you can decide before you arrive at the start. The food is always fresh. The tortillas are made in front of you. I really enjoyed the shredded chicken salad with cilantro ranch dressing.

Great food but I it took me 40 minutes to order and get my food.

Cafe Rio is my go to for a quick take out meal. My wife and I love their salads! You pretty much can’t go wrong with anything on their menu.