Brooklyn Baking Co.

There's a woman who works here who is rude and miserable and blatantly disrespectful towards the customers. She will actually look at you as you approach the counter and then walk away. She will NOT return to tend to you and will steer clear of the counter until someone else helps you. She has done this to me and my family on NUMEROUS occasions and the worst part is, once you’ve been served by another employee, she comes back and quickly calls for the next customer to submit their order. She is just plain old unhappy with her job, NOW the baked goods, cookies, donuts are OUTRAGEOUSLY GOOD. The only stale item on the menu is the rude women at the register.

Best memorable bakery in Waterbury. Best breads, corn muffins, pastry a nd delicious donuts.

I remember them from when I was young my mom knew the people who owned it I left waterbury for 20 years when I moved back was happy to see they moved. Their still the greatest backers in the the world just love their goods!!!!

They have it all ... Amazing donuts, breads, and pastry. Plus the crew here is always quick and extremely pleasant, well done Brooklyn Bakery! My new favorite spot

Best donuts i've ever tasted!!! The service is excellent, they're always eager to help the customer!!! The grilled cornbread is out of this world!!!

Best donuts I ever ate and the cupcakes, Portuguese roll are amazing too. The staff is very friendly and the service is good. Can't wait to go back to Waterbury again.

Anything you want here in this bakery, you can get: I am a cookie monster, so I absolutely love their wide selection of cookies. Pies, cakes, Italian pastries, cupcakes and more. The grilled cornbread is fantastic. Also breakfast and pizza slices...much more. Best bakery anywhere! Get there, everyone ❤

The staff is incredibly sweet & helpful. They were able to facilitate getting wonderful baked goods in the middle of this pandemic with the focus on keeping customers safe. Amazing Italian bread and fabulous donuts. My family has come here for decades, and so grateful we could continue during these difficult times.

They always have the BEST fresh baked goods! I ordered a day ahead of time and picked it up at 7 AM for my work meeting! Only issue was one breakfast sandwich missing, and they charged me for it, but when I called back to let them know, they refunded me the money! Will DEFINITELY be returning!

Best donuts I’ve ever had. Bavarian creme is my favorite. Creme puffs are to die for... I have to bring a dozen donuts to every family function now... but it’s so delicious! Not expensive.

Bread, doughnuts and pastries are all top notch!!

I have been in here a multitude of times and it is always delicious today there was a small issue and they promptly corrected the order with a great attitude and I will be returning.

Me n my family love......Brooklyn Bakery💜

Best donuts in Connecticut!

Found a bakery that we enjoy to experience for our sweet tooth!! Cinnamon and sugar donuts are so Addicting. Love the Italian bread the best ever...Overall everything that we tried was delicious, but the customer service needs improvement, just saying..