Bonchon Chicken - Rockville, MD

The food was good. But my server was abysmal. I'm African American and felt like I wasn't welcome as soon as I stepped in the building. I was seated in the corner out of view of any server or management. I order three items, the server only gave me two. When I asked if my other item was still being prepared; he assured me that the order was in and it usually takes a few extra minutes because it's special item. I say thanks and continue to wait. A few minutes later he returned to my table to inform me that my Special item was not actually being prepared yet because he didn't put the order in. Even though I had confirmed with him twice. Once while taking my order and a second during the follow-up. As I'm waiting for my food an Asian family walks in and is seated, their order is taken and I see my special dish show up at their table. It's cool. You straight. I'm good. I'm out.

Got the small wings half and half. But they only gave me 8 wings this time. :( Lady on the phone was very helpful though, apparently they have a 3rd sauce now. She informed me of it and described the flavor profile. It sounded good, but she gave me an honest opinion when asked about her recommendation.

Food is great no matter which BonChon you go to. The staff is small and I see the same faces every time you go there. The only issues I have with this one is that when ordering to-go... just make sure you double check before leaving. They have forgotten a dish before.