Baskin Robbins

Ice cream always seems "stale"

Staff is clueless about their own products.

Love love love the iced coffee drinks!

Non helpful employees and out of all products.

Doesn't have any flavors ever in stock and what they have looks months old. You get severe attitude when asking a question. My best advice is...don't, just don't.

Service was very slow.between standing at the register and getting my order, it took about 15 minutes. No joke. I dont fault the workers, but fault the owners and managers who keep the staff short handed and overworked to save more money for themselves.

No way on Earth this place deserves one star, minus 100 is more like it. Customer service absolutely sucks. Very unfriendly, rude when I ask for more hot fudge on my sundae cause it had 2 drops. Guy waiting on my family had dreads which he was continusly tossing around and tangling in the ice cream flavors. Evidently I should have read the reviews before I went there. Seems like this place needs to be shut down.

I had to give one star in order to leave a review. They do not deserve a single star! I tried to give this place the benefit of the doubt but they still suck! They can never keep anyone there to work. The manager her self is very rude! I simply asked for a bag for the two ice-cream orders I had and she rolled her eyes and shut the window in my face. The other girl came to the window and my ice cream was melted all over the place and she stuck it in a paper bag that developed a hole from melted ice cream so she put the ice cream the paper bag inside a plastic bag and said I wasn't holding my ice cream right. Seriously! This place needs to be shut down! I will find another place to go for better service and better ice cream!

If I could give a zero I would. How do you go from using chemicals for cleaning to touching hair then making someones food? Or the other employee smoking then going straight inside and making food?! Absolutely no hand washing. Store was also dirty. DHEC will hear of it. They also clearly do not want to be there. Worst kind of business.

They don’t even answer the phone and when I went there the workers here have no clue about there menu. SORRY workers

This was my first time here on vacay and I took my mom and kids here for a treat. Our cashier/server greeted us and got our products out in a decent time. The treats were good and it was pretty affordable. But based off the reviews I'm seeing AFTER having went there, I probably won't go back because that was possibly sheer luck to have had good service.

The employees at this establishment are some of the rudest individuals I have ever come across. You are employed of your own volition and delivering quality customer service is part of your job description. At least two of the individuals whom were working 1/1/2019 after 5 PM should be released. You do not snap at a customer and pop an attitude while the customer is only trying to give you their order. Furthermore...if something isn't going to be available perhaps you should inform the customer before they've already paid. Horrible service all around...owners/management and yourselves should be ashamed.

This place is horrible, the customer service is terrible and they don’t follow instructions. I wish I could give this place zero stars

24 out of 31 flavors shown, several flavors missing. The sink overflowed all over the floor, one employee had ridiculous dreadlocks hanging in face, appeared dirty. Disgusting. Then at bottom of my single scoop cup, I found nasty black stuff in the bottom of my rainbow sherbert . That's not supposed to be there! Threw the last bite away. Never going back

Nice place although there quite a few flavors you can not get if you ask. One of them is Chocolate Chip. Your can get a quart of it, but not a scoop. This place also gets hit for having somewhat unfriendly personnel, but I haven't really seen that.