Baskin-Robbins

Nice chain ice cream shop. Prices vary by location, so be sure to check. This location is combined with a Dunkin Donuts, so you can get items from both menus. Nice family place to stop for a treat.

Extremely slow service. Super small portions when serving ice cream scoops. Old donuts from previous days sold as fresh. Clueless staff when asked menu related questions.

I 'll give them 2 stars since it is ice cream. But it just seems to keep getting worse. There is no management. They have a few decent employees but they are trying to do everything while the others just stand there. We stood there quite a while waiting for ice cream. What I assume was the manager was messing with the computer and didn't even aknowledge our existence. The only one that did was the employee on the other side of the store that was helping everybody else. And the place is dirty. Looks like it has been open for years, not a couple months. I don't know if it is franchised or corporate, but somebody needs to come in and retrain.

Just got a one scoop helping of World Class Chocolate for 3.40$. It was so small that I should have given back. It barely filled half of a small cup.

Poor customer service, I was hardly acknowledged at all, very short when talking to me and just had a rude attitude.

Went through drive through at 845 ish. Asked for 4 different flavors and was told they were out of all them, including chocolate. Everytime we go they are slow as hell and rude. Most of them act like they dont want to work or help out. 0 stars if I could

Worst ice cream in NicevilleSurly staff that offer stale waffle cones with ice cream that taste like cleaning chemicals. Never coming back.

Love going to Baskin and Robbins. The Chocolate Dipped Waffle Cone with Rocky Road is my favorite treat.

If I could give this location a 0 stars, I absolutely would! My family and I are from out of state, and other than our experience here (at this Baskin Robbins), has been fantastic!! My husband and I came last night and walked into the store at 952pm, store closed at 10. The woman at the counter refused to help us, said they were closed and kicked us out. I also left a review on their Facebook page as we were leaving the parking lot at 955pm. Nice, right? So in good faith, the whole family went today, after much fun all day, hoping for a better experience. We were completely mistaken. No waffle cones or bowls and told they would take 20minutes to make. Sad face.... Also they couldn't make the Reese's layered sundae as they didn't have the Reese's and other ingredients to make it. So we got sugar cones... They were so stale the kids didn't want to eat them. Save your money and go elsewhere. Don't disappoint your kids/family with poor service and a lack luster menu.

My favorite is the peanut butter and chocolate ice cream.

Picture of my “NOT hot fudge Sundae “. First waited 15 minutes at drive thru - with only 1 car in front of me. Finally get to the window total wait so far 20 minutes. Do you want nuts and a cherry? Yes. Oh hope you don’t mind we are out of whipped cream? Ok fine - another 6 minutes. Oh sorry we are out of chocolate chip would you mind vanilla or oreo’s? Yeah OK ( this is the 6th time they have been outa chocolate chip). another 5 minutes. Here it is - in a drink cup ( they are out of sundae cup) sorry about the fork - we are out of spoons! SO 31 minutes total . Not the ice cream I ordered, not hot fudge, no nuts, no whipped cream and I have to eat it out of a cup with a fork. I WILL NEVER GO TO THIS LOCATION AGAIN. The staff is very pleasant- but they are working with either a very inexperienced manager or one who does no have enough fund to properly stock the store.