Auntie Anne's

Best pretzels

Clean and with friendly employees, they always kindly give my kids samples when they come by. Located in the food court so easy to find and plenty of nearby seating. Lots of parking around the mall and easy to get to. And yummy, kids always ask for it when we're at the mall.

Tasty pretzels for quick snack bites in the evening time. We enjoy cinnamon sugar pretzels and pretzel with hotdog.

This is a review for the stand on the first floor near the escalators. Whichever manager that worked today around 1:30PM needs a major lesson in customer service and respect. As I'm buying pretzels for my family, I order a frozen slush. I asked her for a combination of all flavors and the cashier said okay. After I pay and grab the pretzels. The cashier said she could only give me cherry as the manager JUST added water to the slushies so they wouldn't be ready for some time. Instead of the manager telling her employees about it, she stayed quiet and let me order something she knew wouldn't be ready for purchase. I didn't feel like waiting for a refund so I took the cherry. When the manager made the cherry drink, she didn't make eye contact, she merely slid the drink across the counter. She shouldn't be a manager if she can't at least communicate with guests who have issues unless that's the company standard. She was completely unprofessional. The cashier was more helpful than she was.

Great service in the mall at Columbia, md

Big selection of various drinks and always great pretzels. This location is conveniently located by the kids play area on the second level.

I visited Auntie Anne's pretzels at the main food court in the columbia mall. I am very pleased with the cleanliness of the store and the kindness of the staff. Their baked goodies are always very good and the line moves fast. Always a nice treat. I've been there multiple times with the same experience so I wanted to take some time out of my day to write this because of my great experiences.Best,Mike

Delicious pretzels for over 20 years from here!!

Always pretty good pretzels

The pretzels here are always fresh, the staff is always courteous and prompt, and usually seem happy to help.

Good comfort food.

Pretzels were fresh...